Delivery Information And Vehicle Sizes

• A minimum width of 3 meters is required for vehicle access. This includes routes to your road.
• Require delivery access free of any obstacles such as low cables or overhanging trees.
• As a minimum deliveries will be left kerbside.
• At no point can the lorry go off hard standing.
• At the point of delivery all decisions will be at the discretion of the driver, they will not put themselves, our vehicle or other peoples’ property at risk. For example, craning over cars or vehicles, or over fences, walls or hedges that cannot be seen over.
• All deliveries are made using the crane and not using a pallet-pump truck.

National Deliveries (Anywhere outside of our local area excluding The Isle of Man and Channel Islands)

All orders placed outside our local area are fulfilled using a third party national carrier with a tail-lift and pump-truck not a crane lorry.

Delivery will be made between 9-5 Monday to Friday. Courier will call or text to arrange delivery date. A time slot cannot be requested at the moment so it will be an all day delivery. Although we would not advise it we can request the courier leave on your drive without the customer being there.

Checklist before placing your order

• A minimum width of 3 metres is required for vehicle access
• Deliveries cannot be left on any slopes or hills
• Unfortunately delivery pump trucks cannot leave goods on any soft or loose ground, such as grass or gravel
• Delivery access free of any obstacles such as low cables or over hanging trees
• As a minimum deliveries will be left kerbside
• Failed or refused deliveries will incur a re-delivery charge that the customer will be liable for.

This service will be kerbside only if there is not sufficient access to the property. The area to be delivered to must be fairly level, free of obstacles and wide enough to fit a dustbin size lorry into. Please note that pump trucks will not work on loose gravel or soft ground.